Contact Us
Should you need to contact us for whatever reason, we’re always here at our home in Yorkshire to offer thoughtful, friendly service. Comfort is our craft, but people are our passion.
If you’ve got a question about your order, our products, services or anything else Heatons, do get in touch. Our team will be glad to help.
Email
The best way to reach us is by email at hello@heatons.com. We aim to reply within two working days.
Call
You can speak to us in person on 0113 284 3477 from Monday to Friday, between 9:30am and 4:30pm.
If we miss you, leave a message and we’ll call back as soon as we can.
Visit
Visit us at Salts Mill in Bradford or arrange a collection from our warehouse in Pool-in-Wharfedale. Get directions and opening times.
Post
You can write to us at:
Unit 5 Whiteley Court, Pool Road, Pool-in-Wharfedale, West Yorkshire LS21 1FR, United Kingdom
Other Useful Information
The Snug Society - Join The Snug Society and be the first to hear about our news, any promotions and other special benefits.
FAQs
Find quick answers about orders, payments, deliveries and returns here.
Feedback
We love hearing from you. For the good, the not-so-good and everything in between.
Email us at hello@heatons.com with your thoughts.
If something goes wrong, please let us know as soon as possible by phone or email and we’ll do our very best to put it right quickly.
