Should you need to contact us for whatever reason, we’re always here at our home in Yorkshire to offer thoughtful, friendly service. Comfort is our craft, but people are our passion.
If you’ve got a question about your order, our products, services or anything else Heatons, do get in touch, our team will be glad to help.
Email
The best way to reach us is by email at hello@heatons.com and we aim to reply within two working days. We are available Monday to Friday between 10:30am - 4pm.
Visit
Visit us at Salts Mill in Bradford or arrange a collection. Get directions and opening times.
Post
You can write to us at:
Heatons, Salts Mill, Victoria Road, Saltaire, West Yorkshire, BD18 3LA, United Kingdom
Other Useful Information
The Snug Society - Join The Snug Society and be the first to hear about our news, any promotions and other special benefits.
FAQs
Find quick answers about postage & delivery, returns and exchanges, product care and sizing here.
Feedback
We love hearing from you. For the good, the not-so-good and everything in between. Email us at hello@heatons.com with your thoughts.
If something goes wrong, please let us know as soon as possible by email and we’ll do our very best to put it right quickly.
